PRIVATE PROVIDER OF COVID-19 TRAVEL TESTS

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All Your Questions Answered

For Any Other Questions, Please Contact Us or check FAQ's

Passenger Locator Form Unique Number

You will find your unique Passenger Locator Form number on the top of your Order Confirmation email.

When Will My Test Kit Arrive

Your Test Kit order will arrive 36hrs after you Depart. Delivery will be by Royal Mail and you can track it.

How Do I Submit My PCR Tests

Take your completed PCR Test swab, seal up your package carefully and return it to the Lab in the Royal Mail Return envelope.

Do I Need to Quarantine?

If you are a UK, EU, USA Resident or Rest of the World Traveler and have had Both Approved Vaccinations, you WILL now have to quarantine for 10 days and buy and take a Day 2 PCR test, due to the Omicron variant.

Do I Need a Test for My Child (UK only)?

All children aged between 5 and 17 who are ordinarily resident in the UK, EU or USA must purchase and take a Day 2 test. They do have to quarantine for 10 days, due to the Omicron variant.

Do I Need a Test for My Child (non UK)?

All children aged between 5 and 17 who are NOT ordinarily resident in the UK, EU or USA must purchase and take a Day 2 and Day 8 test, and must quarantine for the full 10 days.

How Do I Change My Arrival Date

If you do need to change your Arrival date, let us know, and don't foget to change the date on your PLF.

How Do I Change My Delivery Address

If you do need to change your Delivery Address, let us know, and don't forget to change it on your PLF.

How Do I Take My Lateral Flow Tests

Simply follow the instructions with your Lateral Flow and photograph your test result for uploading.

What is "FULLY VACCINATED"?

Fully vaccinated means that you have had a complete course of an approved vaccine at least 14 days before you arrive in England. The day you had your final dose does not count as one of the 14 days.

The vaccine must be administered under either:

(a) the UK vaccination programme

(b) an overseas vaccination programme with an approved proof of vaccination for travel to the UK

To qualify under the fully vaccinated rules for travel to England, you must have proof of full vaccination with a full course of an approved vaccine.

You must have had your final dose of the vaccine at least 14 days before you arrive in England. The day you had your final dose does not count as one of the 14 days.

The proof of vaccination must have been issued by either:

(a) the UK vaccination programme

(b) an overseas vaccination programme with an approved proof of vaccination for travel to the UK

Check which vaccines are approved and the list of countries and territories with approved proof of vaccination

Even if you are not fully vaccinated, the fully vaccinated rules apply if you are:

(a) under 18 and resident in the UK or a country or territory which has approved proof of vaccination

(b) taking part in an approved COVID-19 vaccine trial in the UK or the USA (US residents only for USA trials)

(c) unable to have a COVID-19 vaccination for a medical reason which has been approved by a clinician under the medical exemptions process, and you are resident in England

*Please ensure you are choosing the right test for you based on current Government advice. Click here to visit the Government information page for COVID & travel. We can accept no responsability if the customer chooses a test which does not fit their situation.**

Important Information

We strongly advise that if your Day 8 test falls on a Saturday or Sunday, you take your test, and post your Day 8 test sample in your nearest Royal Mail Priority Post Box by 12 noon.

You are allowed to leave your quarantine address to go to your nearest Royal Mail Priority post box and return straight away.

Find the location of your nearest Royal Mail Priority post box by clicking here

Advantages of using our Services

We're Small

As a new Start-Up, we only sell relevant products. That means we can react faster to your needs and guarantee delivery of your product direct to your quarantine address in the UK. We ship your purchased kit the day before you travel into the UK. This gives you peace-of-mind to travel safely and with confidence. We are listed on the Government website and our Testing Partners use CE-marked Covid-19 tests. Our Partners also use the Lighthouse UKAS-accredited laboratories.

We're Very Small

Once you have received your self-administered test, and, where relevant, have returned it to the Test Lab, our small team will go to work to ensure, where relevant, your test results are delivered to you by email within 36 - 48 hours of your completed test being confirmed as received by the Lab.

And We Care

You can contact us by Phone, by E-mail or by Live Chat 24hrs a day - all messages will be answered and replied to by our small team as fast as we can. We know there will always be last-minute questions and changes and we will always try to help you.

So Here's How to Contact Us

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